Shift4 - Restaurant Kitchen Display

The Kitchen Display System application is a large 21″ digital display that replaces printed or handwritten orders in commercial kitchens. It’s integrated with the restaurant’s Point of Sale system to optimize the way a kitchen operates by streamlining communication, controlling the way food is routed, and providing a real-time view of all kitchen information.

Client: Shift4
Industry: Hospitality
Platforms: Enterprise Tablet, Android Native
Role: Lead Product Designer & Manager
Design Team: Myself, UX Designer, UX Researcher
Client Team: Stakeholders, Engineering Team & SME
Time Frame: 5 Months

Foundation & Exploratory Research​

Final Designs

Home: Tickets in Column View – Unfulfilled Items

Home: Tickets in Column View – Fulfilled & Unfulfilled Items

Home: Tickets in Tile View

Home: Tickets in Split Column View

Home: Tickets in Split Tile View

Home: Tickets in Split Column Horizontal View

Tickets: Completed Items & Clear by Order View

Tickets: Filtered Delivery Tickets Only

All Day View Panel

Recall Ticket Screen

Settings

Design System