Shift4 - Restaurant Mobile Ordering & Payment App

The web-based QR code mobile ordering and payments application offers a convenient, contactless way for customers to order and pay at a restaurant simply by scanning a QR code with their smartphone. Customers select the menu items they want to order and send it directly to the kitchen without manual entry from staff members. Flexible payment options allow customers to pay and add a tip, including contactless credit cards and digital wallets like Apple and Google Pay.

Client: Shift4
Industry: Hospitality
Platforms: Enterprise Mobile Web App
Role: Lead Product Designer & Manager
Design Team: Myself, UX Designer, UX Researcher
Client Team: Stakeholders, Engineering Team & SME
Time Frame: 4 Months

Sketches, Wireframes & Userflows

Foundational & Exploratory Research

Final Designs

QR Code Scan & Restaurant Menu

Item Detail & Add to Order

Order Details

Check & Split Check Confirmation

Pay Check, Customer Loyalty & Payment Confirmation

Design System