Restaurant Point-of-Sale & CRM App

The Customer Facing Display application is a tablet display designed to keep restaurant lines moving and improve order accuracy. It provides itemized order information to your customers without interrupting the payment flow. Customers can view their order, tax, discounts, and loyalty information during the checkout process. Flexible payment options allow customers to pay and add a tip, including contactless credit cards and digital wallets like Apple and Google Pay.

Client: Shift4
Industry: Hospitality
Platforms: Enterprise Tablet, Android Native
Role: Lead Product Designer & Manager
Design Team: Myself, UX Designer, UX Researcher
Client Team: Stakeholders, Engineering Team & SME
Time Frame: 4 Months

Sketches, Wireframes & Userflows

Foundational & Exploratory Research

Final Designs

Home – Branded

Home – Branding Tool Marketing Examples

Customer Order Screen & Branding Tool Marketing Example

Customer Order Screen & Loyalty Rewards Sign In

Customer Order Screen & Loyalty Rewards Sign Up

Customer Order Screen & Loyalty Rewards Options

Customer Order Screen & Loyalty Rewards Customer Confirmation

Add Tip & Signature Screen

Custom Tip Screen

Payment Type Confirmation

Payment Completed Confirmation

Thank You & Ratings Screen

Design System